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Unacceptable delay by service provider in ASX anno

  1. Spy35M

    131 posts.
    Below is a copy of an email I have just sent to the Quicken.com and Telstra.com who both provide an ASX announcement service. Has anyone else had a similar problem?

    Today (Monday 1/7/02) there was an announcement made by Autogen (AGT) to the stock exchange at around 1 pm. I know this as my broker rang to tell me. A corresponding announcement was made by CHF at 1301, as listed on your ASX announcement page.

    However, the AGT announcement did not appear on your page until 1623. This is an unacceptable delay for service such as yours, and disadvantages your subscribers. The share price subsequently jumped approx 35% and if I had relied on your service, I would have missed out on the opportunity to invest in a timely manner.

    I don't know how often this happens, but I think you owe your subscribers an explanation.

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