Don't you mean the positive comments keep piling up at a greater volume than the 1 star ratings...
Teething problems should and would be expected.that's how the bugs are ironed out..
1 star ratings are important as the 5 star ratings as they provide an opportunity to improve the system and processes, that is unless the ratings are fictitious...or maybe working for the competition...
I noticed that a fair chunk of the 1 star comments are users accounts being suspended due to suspicious activity or people not being able to log in...all seem to be coming from India.
The 1 star ratings are all targeting by SYT for feedback around their experience...
Not sure what Nighthawk1000's motives are...certainly not a balanced approach....used to value this persons comments but the last time she spammed the crap out of the thread with downramps destroyed that credibility for me....