Not personally, but it is my understanding that if a person hasn't contracted with a debt collection agency then they can't force them to pay. If they are acting as agents for AGL only and haven't bought the debt then that might be a different thing. Why does your friend not want to pay his bill?
https://www.accc.gov.au/consumers/debt-debt-collection/dealing-with-debt-collectors
https://www.accc.gov.au/publications/debt-collection-guideline-for-collectors-creditors
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Not personally, but it is my understanding that if a person...
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