Offering cheap brokerage is one thing. Has anyone tried to get through to these guys on the phone during trading hours in the past month. Twice I have ended up hanging up in frustration after waiting over half an hour. On one occasion I lost approximately $1k in value on one stock I was trying to sell.
If cheap brokerage means service as appalling as this then I think people would be better off going elsewhere. Cheap brokerage is peanuts in comparison to service when it comes to reactive trading.......