comsec - phone service disgrace.

  1. 1,286 Posts.
    Offering cheap brokerage is one thing. Has anyone tried to get through to these guys on the phone during trading hours in the past month. Twice I have ended up hanging up in frustration after waiting over half an hour. On one occasion I lost approximately $1k in value on one stock I was trying to sell.

    If cheap brokerage means service as appalling as this then I think people would be better off going elsewhere. Cheap brokerage is peanuts in comparison to service when it comes to reactive trading.......
 
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