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Ann: Norwood Launches World Voicemail, page-2

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    • Advanced visual voicemail App and its associated cloud service – World Voicemail – now offered as “bolt-on” value-added service for Telcos (wholesale partnerships) and for direct consumer download (App Store, retail) and use in 90 countries
    • Telcos can offer World Voicemail functionality either through a white-label version of the World Voicemail App or integrated within their current Customer Experience App using a Norwood-supplied
    Software Development Kit for both Android and iOS
    • Telcos can benefit from deployment of World Voicemail by:
    o Offering a consistent visual voicemail experience across both iOS and Android devices
    o Offering high-quality transcribed voicemail for both smartphones and “feature phones”
    delivered by SMS
    o Leveraging customers’ World Voicemail feed to create a general ‘voicemail/news/alerts/offers
    feed’, driving natural, unobtrusive engagement with those customers
    o Reducing churn through additional service stickiness and increasing data / SMS usage



    What should we do now? Sigh
 
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