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11/07/20
19:26
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Originally posted by awichiu:
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So the normal procedure of things is, when you want to see a doctor, you ring up the clinic to make an appointment, then you go to the clinic, then you see the doctor, then you pay the bill etc. Now with telehealth, when you want to see the doctor, you ring the clinic to make an appointment, or you make an online booking for that appointment. At the time of the appointment you click into a video call (you'll be instructed on how to do that by the clinic) hosted by Healthdirect or Coviu, then the doctor join the call, then you consult over the Healthdirect platform. For a respiratory problem, the doctor may then decide to order ResAppDx. Healthdirect then asks you to pay $11 for the test, and then gives you a code. You then punch in the code into the ResAppDx app on your phone to run the test. Then the doctor gets the result, and discuss with you the diagnosis and the next steps. With Phenix, you don't call your normal doctor, you just directly go to them for the whole package. I haven't used it but from what others say here it's a virtual respiratory clinic wear you use ResAppDx first before you even consult the doctor? I'm not knowledgeable in this. So essentially, to answer your question, Healthdirect / Coviu are telehealth platforms for GPs to teleconsult on. You don't go to the platform to find the doctors you want to consult. You find your own doctors, and already have your own doctors. And then they tell you what to do next. Am I making sense?
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Hey @awichiu , sorry if I've missed it here but have you done any consults yet using Dx? It would be great to hear your thoughts on the process, I'm sure you've been itching to get a few under your belt and no doubt share your experiences with us. Hope you have a busy week lined up. Regards. RR